You may cancel your order by giving notice to PacaPod Australia, which must be received as soon as possible of the order being placed. If your order has been paid for and not dispatched you will receive a full refund upon cancellation. However if your order has already been dispatched you must follow the returns and refund terms below.
All unpaid orders will be cancelled and returned to stock if still unpaid after 7 days.
Returns and Refunds
PacaPod Australia will provide a 30 day refund for the products that are bought online/phone order/in person. In order to be eligible for a refund we must be notified with in 30 days of purchase and we can only refund money paid less any shipping/courier/post fees. Goods are to be in new and unused condition.
All refund applications will be carefully considered and given at the discretion of the Company Management.
We do not offer a refund on sale items, although an exchange or credit may be offered.